Media and podcast
The Pharmacy Operators Podcast
Pharmacy Operators Podcast breaks down how specialty pharmacy really works.
Each episode features candid conversations with pharmacists, pharmacy operators, executives, and industry insiders across specialty pharmacy and complex care. We explore pharmacy operations, market access, payer dynamics, technology, and the real-world challenges of running and scaling specialty pharmacy organizations.
Subscribe on YouTubeLatestRyan Johnson · Founder and CEO, Float Health
The Nursing Infrastructure Behind Home Infusion with Ryan Johnson
Eesha sits down with Ryan Johnson, founder and CEO of Float Health, on the most overlooked bottleneck in specialty pharmacy: nursing capacity for home infusion, why it has become the rate limiter for growth, and how to treat nursing as a growth engine rather than a cost center.
Watch on YouTubeHarry Travis · Former executive, Aetna, CVS Caremark and Accredo
How AI Is Changing Pharmacy Operations with Harry Travis
Harry Travis, former executive at Aetna, CVS Caremark and Accredo and a 40-year veteran of pharmacy operations, on where AI is already delivering results, where it is overhyped, and how operators should think about adoption.
Watch on YouTubeJessica Ciccolella-Kahl · CEO, AcariaHealth
How AcariaHealth Built a Patient-Centered Specialty Pharmacy with CEO Jessica Ciccolella-Kahl
In this episode of Pharmacy Operators, Eesha sits down with Jessica Ciccolella-Kahl, CEO of AcariaHealth, on how specialty pharmacies build truly patient-centered operations.
Watch on YouTubeScott Hughes II · VP of Strategy, CareMetx
The Hidden Infrastructure Behind Specialty Pharmacy with VP of Strategy Scott Hughes
In this episode of Pharmacy Operators, Eesha sits down with Scott Hughes, VP of Strategy at CareMetx, to unpack the hidden “paper infrastructure” behind specialty pharmacy access: the fragmented systems, manual touchpoints, and operational dependencies that ultimately determine how fast patients start therapy.
Watch on YouTubeLeslie Vaughan · COO, Nufactor
How Nufactor Built Near-Zero Employee Churn in a 40% Industry with COO Leslie Vaughan
In this episode of Pharmacy Operators Podcast, Eesha sits down with Leslie Vaughan (COO, Nufactor) to unpack what actually drives retention and operational excellence in specialty pharmacy.
Watch on YouTubeGaurang Gandhi · Specialty pharmacy operations leader
The Evolution of Specialty Pharmacy with Veteran Pharmacy Leader Gaurang Gandhi
Specialty pharmacies are transforming healthcare, but navigating the complex intersection of patients, payers, pharma, and cutting-edge therapies is no easy task. In this episode of Pharmacy Operators Podcast, we sit down with Gaurang, a veteran pharmacist and leader with experience across some of the largest payers (Centene, Evernorth), specialty pharmacies (Polaris), GPOs (Premier), and pharma consulting teams.
Watch on YouTube